Every channel. One conversation. Zero gaps.
Your customers message on WhatsApp at 9am, reply on Instagram at lunch, and email your support team at midnight. Omnisetu gives your entire team one workspace to see, respond, and automate across every channel — so no conversation falls through the cracks and no lead goes cold.
No credit card required · 14-day free trial · Live in under 60 minutes
Application
One secure workspace for every brand, client, and channel.
Running an agency with 12 clients? Managing 3 brands under one company? Create a dedicated Application for each — with its own connected channels, team members, and automation flows.
Connect WhatsApp, Facebook, Instagram, Telegram, Email, Twilio, TextMagic, and your website chat widget in minutes. Each Application keeps conversations isolated, organized, and fully auditable.
Build once. Replicate across clients. Scale without complexity.
Omnichannel inbox
Every message. Every channel. One team view.
Your support agent is answering a WhatsApp message while a sales lead just DM'd on Instagram and a billing question came in via email — all in the last 90 seconds. Without a shared workspace, someone's waiting.
Omnisetu's omnichannel inbox pulls WhatsApp, Facebook, Instagram, Telegram, Email, SMS (via Twilio/TextMagic), and your website chat into a single queue — with labels, internal notes, and smart assignment.
One customer. One continuous thread. Regardless of which channel they choose.
Automation capabilities
Automation that runs while your team is offline.
A prospect comments on your Facebook ad at 11pm. Within 3 seconds, Omnisetu sends a DM, asks qualifying questions, scores the lead, and routes it to your sales team for a morning follow-up — with every answer attached.
Build these flows visually: drag triggers, add conditions, connect channels, wire in webhooks. No code. No developer dependency. Flows that would take an engineer a week to build take you 20 minutes.
Facebook auto-replies · Instagram DM sequences · WhatsApp lead capture · Email autoresponders · Conditional branching · CRM/webhook sync
Broadcast & campaigns
98% open rates on WhatsApp. 3× higher than email.
Your last email campaign had a 21% open rate. Your next WhatsApp broadcast can reach 98%. Send targeted messages to segmented contact lists — by purchase history, engagement, location, or custom tags.
Connect Gmail, Outlook, or any SMTP provider for email campaigns. Or launch WhatsApp broadcasts with delivery tracking, open rates, and click analytics — all from the same dashboard.
Reach the right customers, on the right channel, at the right moment.
AI bot builder
Included native AI — no $29/mo add-on required.
Not every team has the same automation maturity. Omnisetu gives you three paths built natively into every paid plan:
① Dialogflow integration — connect your existing NLP agent and deploy across every channel instantly. ② LLM Knowledge Base — upload your docs, FAQs, and product catalog; the AI trains itself and answers in your brand voice. ③ AI Studio — drag-and-drop Send Message, Collect Input, Condition, Webhook, and Human Handover nodes to design multi-step flows visually.
Your bot handles the 70%. Your agents handle the 30% that closes deals.
Live chat & human handover
AI handles the volume. Agents handle the moments.
A customer asks about pricing — the bot answers instantly. They want to negotiate — the bot seamlessly hands the conversation to your sales team with full context: name, company, every previous message. No "please repeat your question."
Manage live conversations across WhatsApp, web chat, Instagram, and Facebook from one dashboard. Agents see the full history, pick up right where the bot left off, and close deals or resolve issues in real time.
Perfect for sales teams closing high-value deals and support teams handling escalations without delay.
One workspace. Three capabilities. Full coverage.
Most platforms give you an inbox, or automation, or campaigns. Omnisetu gives you all three — working together from a single workspace.
Omnichannel Inbox
WhatsApp, Facebook, Instagram, Email, Telegram, and website chat — all in one queue. One customer, one thread, regardless of channel.
Automation & AI Workflows
Visual drag-and-drop flows for auto-replies, lead capture, and AI chatbots that run 24/7 across every connected channel — no coding required.
Broadcast & Campaigns
Send WhatsApp broadcasts and email campaigns to segmented contact lists with real-time delivery tracking, open rates, and click analytics.
AI Studio — visual automation builder
Design multi-step customer journeys across every channel — without writing a single line of code.
A customer clicks your Facebook ad → receives a WhatsApp welcome message → answers 3 qualifying questions → gets routed to your sales team with every answer attached. That entire flow? Built in 20 minutes with AI Studio's visual drag-and-drop builder.
Connect nodes to define how your platform responds to every customer action — from capturing leads and collecting contact details to routing inquiries and escalating conversations to live agents. Build once, deploy across all connected channels.
- Send Message — deliver text, images, buttons, or carousels
- Collect Input — capture names, emails, phone numbers, and custom fields
- Condition — create dynamic paths based on user responses or tags
- Webhook — trigger external APIs and sync data with your CRM or backend systems
- Human Support Transfer — route conversations to a live agent when needed
All your channels. One intelligent hub.
Connect every communication platform your customers use - without the complexity of managing each one separately.
Your customers are active on WhatsApp, Facebook, Instagram, Telegram, and your website — all at the same time. Switching between multiple tools to respond is slow, inefficient, and difficult to scale.
Omnisetu brings every channel together — including WhatsApp, Messenger, Instagram, Facebook Pages, Telegram, Twilio, TextMagic, Gmail, Outlook, SMTP, and your website chat widget — into one unified dashboard.
You've tried the pieces. Here's the whole picture.
Most tools solve one part of customer communication. Omnisetu brings inbox, automation, AI, and campaigns together — in one platform built for how modern teams actually operate.
The Problem
Single-channel bots
A customer starts on Instagram, follows up on WhatsApp, then emails your support team. Single-channel tools lose context at every transition — forcing customers to repeat themselves and your team to work blind.
Omnisetu preserves complete conversation history across every channel in a single shared inbox. One customer. One continuous thread. Every message in sequence — no matter where it started.
The Problem
Automation-only platforms
Automation handles routine questions well — until a customer needs real help. Without built-in live chat, conversations stall with bots and escalate to email or phone, increasing response time and cost.
Omnisetu combines AI automation with real-time human support in the same inbox. Bots handle repetitive tasks; agents step in for complex issues — with full context preserved and zero disruption to the customer.
The Problem
Inbox without AI
Shared inboxes improve collaboration — but still rely entirely on agents to respond to every message. As volume grows, this model breaks. Response times spike, agents burn out, and service quality drops.
Omnisetu includes AI Studio — build custom chatbots trained on your own business data, no developers required. Automate FAQs, lead qualification, and appointment booking 24/7 so agents only handle high-value conversations.
The Problem
CRM bolt-on chat
Many CRMs added messaging as an afterthought. Strong in data management, but clunky and slow for real-time, multi-channel conversations.
Omnisetu is built from the ground up for customer conversations. Shared inbox, automation, broadcasts, AI bots, and live chat — designed as one system, not stitched together. Conversation-first, not data-first.
Already using ManyChat, Respond.io, or another tool? Migration takes less than a day — and our team will help you every step of the way.
See how businesses made the switchPlans that scale when you do
Stop paying extra for AI and restricted channels. Choose transparent pricing that grows with your business.
Free
Perfect for testing automations
$0
/mo500 Active Contacts
Included per month
- Connect any 2 channels
- Basic Automations (up to 5)
- 1 User Seat
- Basic Inbox
- No Omnisetu AI
- Limited Broadcasts
Growth
For growing brands and creators
$31
/mo$372 billed annually (Save 20%)
2,500 Active Contacts
Included per month
- ALL Channels (WhatsApp, IG, FB, etc)
- Omnisetu AI Included
- Advanced Automations
- 3 User Seats
- No Omnisetu Branding
Business
For high-volume operations
$63
/mo$756 billed annually (Save 20%)
10,000 Active Contacts
Included per month
- Everything in Growth
- Advanced AI features
- 5 User Seats
- Priority Support
- API Access
Enterprise
Custom limits and dedicated support
Custom
25,000+ Active Contacts
Included per month
- Custom Active Contacts
- Unlimited User Seats
- Dedicated Account Manager
- SLA-backed uptime
- Custom AI Models
Omnisetu vs The Other Guys
Why pay extra for AI and basic channels? See how our Growth plan compares to the industry standard.
What our customers say
Real stories from teams using Omnisetu to automate conversations, reduce response time, and improve customer satisfaction
TRUSTPILOT RATING
Explore everything on Omnisetu
From AI-powered WhatsApp chatbots to industry-specific automation playbooks — there's more to discover.
Products
WhatsApp Chatbot
Build & deploy AI chatbots on WhatsApp — no code required
AI Chatbot Builder
Design multi-step bot flows for any channel with AI Studio
Omnichannel Inbox
WhatsApp, Instagram, Facebook, Email — one shared inbox
Marketing & Campaigns
WhatsApp broadcast campaigns with segmentation & analytics
Industries
Learn
Frequently asked questions
Everything you need to know about getting started, integrations, team access, and managing customers across every channel
Yes. Omnisetu integrates with WhatsApp through the official WhatsApp Business API. This means your messages are fully compliant, reliable, and support both automation flows and broadcast campaigns at scale.
Absolutely. You can connect multiple Facebook Pages and Instagram business accounts to a single dashboard and manage all their conversations, auto-replies, and automation from one place.
Yes. Omnisetu supports multi-agent access. Team members can be assigned to specific conversations, collaborate in the shared inbox, and handle live chat simultaneously — with no overlap or confusion.
Definitely. Omnisetu is built to serve businesses of all sizes. Small teams can get started in minutes with simple automations and a unified inbox, then scale features as they grow.
Security is a top priority. Omnisetu uses industry-standard encryption for data in transit and at rest. All channel integrations use official APIs with OAuth-based authentication, and access controls are role-based to protect sensitive customer data.
Yes. Migrating to Omnisetu is straightforward. You can reconnect your existing channels, import contacts, and rebuild your automation flows using our visual builder. Our onboarding team can assist you through the transition.
No coding is required. The platform features a drag-and-drop automation builder, simple channel connection wizards, and a no-code bot builder. Any business owner or marketing professional can set up and manage workflows independently.
Most businesses are fully operational within a day. Connecting your channels takes minutes, and basic automation flows can be live within an hour. For more advanced setups with AI bots or custom integrations, the typical timeline is one to three days.
Omnisetu is purpose-built for businesses that need true omnichannel coverage in one place. Unlike ManyChat (primarily Facebook/Instagram), Omnisetu supports WhatsApp, Facebook, Instagram, Telegram, Email, SMS, and website chat — all from a single inbox. Compared to Respond.io, Omnisetu offers a more intuitive visual AI Studio, integrated broadcast campaigns with analytics, and a simpler, faster onboarding experience. You get a complete platform without stitching together multiple tools.
Your competitors are already automating. Are you?
Every hour your team spends switching between messaging apps is an hour not spent closing deals or solving problems. Omnisetu puts WhatsApp Instagram Email and every channel in one place - with AI that qualifies leads and answers questions while you sleep.
No credit card required · 14-day free trial · Cancel anytime